Soft Skills & Professional Development

List of Soft Skills & Professional Development training courses available for On-site and Online Training. To view course outline click on View & Register.
COMMUNICATION & INTERPERSONAL SKILLS (9)
Course TitleDaysView Course
Communication Skills Course5View Course
Conducting Meetings and Taking Minutes Course5View Course
Team Building and Interpersonal Relations Course5View Course
Business Communication Report Writing and Correspondence Management Course5View Course
Emotional Intelligence and Empathic Communication Skills Training Course5View Course
Executive Report Analysis and Strategic Communication Skills Training Course5View Course
Internal Communication and Employee Engagement Course5View Course
Effective Cross Cultural Communication in Global Offices Training Course5View Course
Interpersonal Communication Mastery for Professional Excellence Training Course5View Course
PRESENTATION, ETIQUETTE & PROFESSIONAL IMAGE (8)
Course TitleDaysView Course
Business Etiquette Course5View Course
Effective Presentation Skills Course5View Course
Protocol and Etiquette Course5View Course
Corporate Protocol Etiquette and Professional Image for Personal Assistants Course5View Course
Corporate Etiquette Professional Image and Office Diplomacy Training Course5View Course
Diplomatic Protocol Etiquette and Safety Management Training Course5View Course
Effective Communication and Public Speaking Skills Course5View Course
Digital Reputation and Professional Image Management Course5View Course
CUSTOMER SERVICE, RELATIONS & SALES (9)
Course TitleDaysView Course
Account Management and Business Development Course5View Course
Customer Relations Management Course5View Course
Customer Service Course5View Course
Sales and Customer Service Course5View Course
Front Office Management and Customer Service Excellence Course5View Course
Customer Service and Retention Training Course5View Course
Effective Customer Service Interpersonal Skills and Public Relations Course5View Course
Advanced Customer Service and Internal Stakeholder Management Training Course5View Course
Customer Care and Public Relations for Improved Organization Performance Course5View Course
NEGOTIATION & CONFLICT MANAGEMENT (7)
Course TitleDaysView Course
Negotiation Skills Course5View Course
Negotiation Skills for Financial Professionals Securing Optimal Financial Outcomes5View Course
Advanced Arbitration Mediation and Dispute Resolution Training Course5View Course
Labour Dispute Resolution and Arbitration Training Course5View Course
Crisis Negotiation and Mediation Course Managing High Stakes Conflict Situations5View Course
Conflict Resolution and Workplace Mediation for Hr Professionals Course5View Course
Communication for Peacebuilding Conflict Resolution and Mediation Training Course5View Course
PERSONAL EFFECTIVENESS & WELLBEING (9)
Course TitleDaysView Course
Emotional Intelligence Eq for Leaders and Managers5View Course
Goal Setting Course5View Course
Stress Management Course5View Course
Time Management Course5View Course
Advanced Gender Equity and Workplace Wellbeing Leadership Course5View Course
Advanced Time Management and Workplace Productivity Training Course5View Course
Emotional Intelligence and Psychological Resilience Training Course5View Course
Building Emotional Intelligence and Resilience for Leadership Excellence Course5View Course
Emotional Intelligence and Motivation Strategies in Leadership Course5View Course
OFFICE ADMINISTRATION & RECORDS MANAGEMENT (6)
Course TitleDaysView Course
Electronic Documents and Records Management5View Course
Office Management and Administration5View Course
Advanced Executive Assistant Leadership and Office Management Course5View Course
Executive Secretarial Office Administration and Administrative Management Courses5View Course
Electronic Procurement Records Management and Document Control Course5View Course
Digital Filing Document Control and Office Automation Training Course5View Course
LEADERSHIP, COACHING & SUPERVISORY SKILLS (2)
Course TitleDaysView Course
Coaching and Mentoring for Leaders Course5View Course
Employee Performance Coaching Skills Training Course5View Course